How May We Hate You?

  • by Anna Drezen, Todd Dakotah Briscoe
  • Narrated by Anna Drezen, Todd Dakotah Briscoe
  • 2 hrs and 56 mins
  • Unabridged Audiobook

Publisher's Summary

Most people think hotel employees are effortlessly cheerful and naturally helpful and genuinely like their work.
Most people are wrong.
Find out what really goes on in the world of hospitality with this hilarious book full of funny and absurd stories, anecdotes told in dialogue, factoids, and hoax pop quizzes by two veteran concierges who paid their way while working at a combined 50 hotels in and around Times Square. They are very pleased to help you learn:

The truth about bedbugs
The mythology of "loyalty programs"
The 411 on hotel residents
And so much more

How May We Hate You? is both romp and commentary on the hospitality industry and life behind the nametag.


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Customer Reviews

Most Helpful


it was fine... not highly intelligent but they won't care that I said that anyway. I think the material could have been condensed into a shorter book , and it definitely left me thinking that the hotel industry doesn't really value us as customers... which is sad since I think I try to be respectful
... but then maybe I am one of those ultra serious hotel guests they were describing. Glad I know what the concierge does.... kinda.
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- Leahmgordon "Feminist, rescue dog owner, Certified Registered Nurse Anesthetist, Doctorate in Nursing, Agnostic, & autism advocate"

so true on so many levels!

it's like this book just fell into my lap...or phone lol being in the hospitality industry I think this book is 100% on the money. I finished it in 2 days because I "had" to sleep but it was very interesting from beginning to end. great job you 2!
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- Danirah821

Book Details

  • Release Date: 05-17-2016
  • Publisher: Random House Audio