Insurance adjusters meet clients on the worst days of their lives, and they must be diplomatic, tactful, and ethical. The job is not only about returning phone calls and doing paperwork. Whether the case involves cargo damage, residential and business property damage, fire, fraud, burglary, or arson, it's the job of the adjuster to get to the bottom of things.
Author Jonathan L. Scott has spent more than thirty years as an adjuster. In a series of short stories, loosely based on actual insurance claims, he recalls navigating the human dimension of balancing a client's circumstances with policy requirements and the law-and it's never easy.
All adjusters investigate, evaluate, and settle claims, but the best ones are worth their weight in gold several times over. The bad ones, however, can cause huge problems for the public and their employers. If you've ever been curious about the work of an insurance adjuster, read on and find out how each claim becomes its own little adventure.
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REAL LIFE STORIES
YES, I like all audiobooks that I can turn off and then pick right up again when I next start to drive. The narrator's voice was an easy listen.
When the author got his speeding ticket. I have also received a ticket for going one mile over the speed limit.
The large lady who fell through the bath room floor. She was huffing and puffing just to tell her story. I could just see this character in my mind. BIG! Mr. Bennington gave her that voice of "I am soooo big I can hardly walk".
STORIES OF REAL LIFE DISASTERS.
- Carol Williamson
an adusters memoirs
i would recommend this book for anyone who has any interest in the insurance bussiness
there is a bath room scene where a woman falls through the floor and Mr. Bennington gives that character a great personality
this book should be required reading for all budding adjusters and insurance people